員工的滿意度和生產力【外文翻譯】_第1頁
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1、外文翻譯原文：EmployeeSatisfaction&ProductivityAttheceoffinancialprofessionalsuccessisclientvalue.Staffsatisfactionproductivityareofpivotalimptancetothedeliveryofclientvalue.Thoseprocesscomponentsthroughwhichveterinaryclientsde

2、rivevaluemustbedeliveredthroughboththeprofessionalnonprofessionalstaffofthepractice.Tounderstthedependenceofvalueuponstaffsatisfactionproductivityitisnecessarytoappreciatewhatmakesstaffmemberssatisfiedproductivetounderst

3、thereciprocalrelationshipthatstaffhaswithclients.EmployeeSatisfactionSeveralfactsinfluenceemployeesatisfaction.Eachfactinteractswiththeotherscollectivelyallfactscontributetoemployeesatisfaction.WkEnvironmentThesinglemost

4、imptantfactcontributingtoemployeesatisfactionistheinternalqualityofthewkenvironment.Thisinternalenvironmentisdeterminedbytheemployees’feelingstowardstheirjobscolleaguesemployers.Employeeswanttobetreatedwithrespectdignity

5、bybothcolleaguesemployersclients.Employeeswanttofeelthattheyarepartoftheteamthattheyserveavaluedfunctionintheoperationofthepractice.Employeesneedtohaveafeelingofmutualrespectwithbothcolleaguesemployers.Notunliketheirempl

6、oyersemployeesthriveonresponsibilityafeelingofaccomplishment.Greaterresponsibilitygivesemployeesafeelingofwth.Responsibilityinstillsinthemthefeelingthattheyaretrustedvaluedbytheiremployers.Employeeswillgotogreatlengthsno

7、ttobetraythissenseoftrust.AbilitytoAchieveResultsEmployeeswhoservicethepublicarefulfilledbybeingabletoachieveresultsfcustomers.ConverselytheybecomefrustrateddissatisfiedwhentheyareOntheotherhtheydowanttoknowhowthebusines

8、swks.Thisknowledgeleadstoemployeesatisfactionbyenablingemployeestobetterassistclients.Employeesatisfactionisheightenedbytheirabilitytotakeonmeresponsibilitytoperfmtheirtasksmeefficiently.Employeeswhoareknowledgeableabout

9、theoperationofthebusinessbecomehighperfmersprovidingexcellentcustomerserviceperfmingtheirresponsibilitiesefficientlywhilefunctioninginateamwheretheyknowhowwhytheirroleisimptant.ClientRelationsSatisfiedclientsasdiscusseda

10、boveincreasethesatisfactionofemployees.Satisfiedemployeesgeneratesatisfiedclients.Thisreciprocalrelationshiponceinmotionperpetuatesitself.Thefollowingfactsinstillemployeesatisfaction.?Employeetraining?Businessknowledge?D

11、esirefresponsibility?Prideinservingclients?Senseofbelonging?MutualtrustrespectItisclearthatsatisfiedemployeescanprovideclientswiththoseattributesoftheprocesscomponentofservice(ResponsivenessReliabilityAssuranceEmpathy)th

12、atclientsvalue.ResponsivenessIsitanywonderthatasatisfiedemployeeiswillinghappytoprovidefriendlypromptservicetoreturnphonecallsIsitsurprisingthattrainedemployeesempoweredwiththefreedomtomakekeydecisionswillnothesitatetore

13、solvedifficultsituationstakeonstressfulurgentrequestsespeciallywhentheyarerecognizedftheiraccomplishmentsReliabilityEmployeeswhoundersttheirroleswithintheoperationofthebusinesswhatisneededtomakethebusinesswkarenotlikelyt

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