外貿(mào)英語函電第3章enquiry

1、Unit ThreeEnquiries,商務英語寫作>>Unit Three Enquiries,To learn basic knowledge of enquiry. To learn useful terms and expressions for making enquiries. To practice writing letters of enquiry.,Objectives,An in

2、quiry is a request for information. In the international business the importer may send an inquiry to an exporter, inviting a quotation and or an offer for the goods he wishes to buy or simply asking for some general

3、 information about these goods.,Definition of an inquiry:,Introduction,Useful Information,Introduction,In a General Inquiry (一般詢價), the importer may ask only for catalogues, price lists, samples, sample books, or quotat

4、ions, etc., in order to get a general idea of the business scope of the exporter. In a Specific Inquiry(具體詢價), the importer points out what products he needs and asks for a quotation or an offer for this item.,Generall

5、y speaking, inquiries fall into two categories: a General Inquiry and a Specific Inquiry.,Useful Information,Introduction,1.State the source of the information and make a self-introduction at the beginning of the letter

6、. 2. State the purpose of writing the letter. For example, the writer may explain to the recipient what he wants, give a description or specification of the goods he requires or express his willingness to enter into

7、 business relations with the recipient, etc..3. End the letter by expressing the expectation for an early reply.,The following structure may be referred to in writing an inquiry:,Useful Information,the name of goodsqu

8、alityquantity terms of priceterms of payment time of shipment packing methods, etc. If possible, tell the reader where you learnt of his company or its products.,Generally an enquiry includes many parts:,Useful

9、 Information,General enquiry In which the buyer hopes to get the general information about the goods he wants to buy from the seller.,商務英語寫作>>Unit Three Enquiries,Useful Information,Kinds of enquiry(1),商務英

10、語寫作>>Unit Three Enquiries,Sample 1,Dear Sir/Madam,Thank you very much for your letter of December 12th from which we know that you are exporting Electric Products. We have an enquiry here for your products and t

11、heir packing in detail as soon as possible for our reference. We would also like to have your price list.We will really appreciate it if you quote us your most favorable terms. Yours faithfully,,A General Enquiry,Usefu

12、l Information,Kinds of enquiry(1),商務英語寫作>>Unit Three Enquiries,Specific inquiry In which the buyer hopes that the seller can quote prices for specific commodities.,Useful Information,Kinds of enquiry(2),Sampl

13、e 2,Dear Sir/Madam, Thank you for your fax of August 8, 2005 from which we learn that you are an exporter of medicine. Please quote the lowest prices on CIF Rotterdam for the following:1. 2 MT Vitamin E 50%2.

14、 4 MT Vitamin B complex Packing: 25KGS/BAGTerms of payment: By Irrevocable L/C at sightTime of Shipment: September 20th, 2005Your prompt reply will be appreciated.Yours faithfully,,Specific Enquiry,Useful Informat

15、ion,Kinds of enquiry(2),New Words & Expressions,1. inquiry (enquiry) n. 詢盤，詢價 make (or: send, give, fax) sb. an inquiry for sth. 向某人詢購某種商品 We thank you for your inquiry for sunflower seeds. 我們

16、感謝你方有關(guān)向日葵籽的詢盤。 Upon receipt of your specific inquiry, we shall send you our quotations and samples. 一收到你方具體詢盤，我方立即給你方寄出我方的報價及樣品。,New Words & Expressions,2. be interested in… 對(某商品)有興趣， 常用以

17、表示有意購買某種商品，是打算購買 某種商品的初步表示。They have customers who are interested in your six designs of Ornamental Cloth. 他們有客戶對你方六種圖樣的裝飾布感興趣。The garments on display at the fair were attractive, especially their fas

18、hionable styles interested the visitors very much. 交易會上展出的服裝很吸引人，特別是時尚的款式令參觀者非常感興趣。,New Words & Expressions,3. quotev. 報價 quote sb. a price for (or: on) sth. 報給某人某種商品的價格 Please quote us yo

19、ur lowest prices for personal computers. 請報個人電腦的最低價。 We quoted this article at US$278 per case. 這種商品每箱報價二百七十八美元。 Would you please quote us your best price FOB Dalian for (or: on) 1,000 pieces of

20、 leather jacket. 請報一千件皮夾克的最好大連船上交貨價。,4. market come to the market find a market a good (poor) market in the market for an advancing market a brisk market a strong m

21、arket,n. 市場，行市,上市,找銷路,暢銷(滯銷),要購買,市場上漲,市場活躍,市場堅挺,New Words & Expressions,New Words & Expressions,The market is strengthening. 行情在上漲。There is no difficulty in marketing these traditional products in t

22、he Southeast Asian market. 在東南亞市場推銷這些傳統(tǒng)產(chǎn)品不會有困難。 The goods are not marketable in our area at the price you quoted. 按你方報價，這種產(chǎn)品在我們地區(qū)沒有銷路,New Words & Expressions,place v. 發(fā)出，置于，售出 place an order

23、with sb. 向某人下訂單If the quality of your goods is good and the price is acceptable to us, we will place a large order with you . 如你方產(chǎn)品質(zhì)量好，價格可接受，我們將與你方大量訂貨。 We regret that our customers have places

24、their orders elsewhere.很遺憾我方的客戶在其他地方已經(jīng)訂貨了。,New Words & Expressions,6. order n. 訂單 place (or: make, send) an order for sth. 訂購某項貨物If your price is in line, we will send you an order for 1,000 sets.如果你方價格

25、與市價相符，我方將訂購1000臺。 If you allow us 5% discount, we will order 5,000 dozen. 如果你方給予5%的折扣，我方將訂購5000打。,New Words & Expressions,7. discount n. 折扣，折價，貼現(xiàn) allow/give/make/grant …% discount off (on

26、) the prices of goods 按貨價給予……%的折扣They make 20% discount for cash payment. 現(xiàn)金付款，他們予以八折優(yōu)待。 at a discount ，打折扣(貨物無銷路)The products are selling at a discount. 該產(chǎn)品正以低價銷售。,New Words & Expressions,8.

27、 refer v. 談到，談及，參考；提交；參閱 refer to sb. for sth. 向某人打聽(查詢)某事 We refer you to our letter of October 1. 請你方參閱我們10月1日的函。 reference n. 談到，談及；參考；查詢 A copy of our feasibility study rep

28、ort will be sent to you for your reference. 我們將寄送一份可行性研究報告供你方參考。,Specimen Letters,Sample 1,Dear Sirs, We are in the market for Melon Seeds of the first and second grade, and should be appreciated

29、if you let us have your offers with some representative samples by airmail. When offering the seeds, please state the earliest possible time of shipment and quantities available. Yours faithfully,,敬啟者： 　　我方擬購甲、乙級瓜子，請予

30、報盤，并請航郵有代表性的樣品為感。報價時，請說明最早裝運期及可供量?！瓎?2010年6月20日,對象：regular customer信息：price, shipment語言：simple, brief, short,Please read Specimen 3 on Page 49,Specimen Letters,Sample 3,Dear Sirs, Please let us know at what p

31、rice per yard and upon what terms of payment, you are able to deliver quantities of Printed Cotton made in China. If your quotation is favorable, we propose to cover all our present requirements through you.Yours truly,

32、,敬啟者：請報中國印花棉布的每碼價格及支付條款。如報價優(yōu)惠，擬向你方購進我方目前的全部所需。 ......啟,Specimen Letters,Sample 6,Dear Sirs,     Messrs. Brother and Clark of this city inform us that you are exporters of all cotton bed-sheets and

33、 pillowcases. We would like you to send us details of your various ranges, including sizes, colors and prices, and also samples of the different qualities of material used.     We are large dealers

34、in textiles and believe there is a promising market in our area for moderately priced goods of the kind mentioned.     When replying, please state your terms of payment and discount you would allow

35、on purchases of quantities of not less than 1000 dozen of individual items. Prices quoted should include insurance and freight to Liverpool.

36、 Yours sincerely, United Textiles Limited

37、 Manager,詢問哪些信息？商品詳情，尺寸，顏色，價格索要樣品,提出請求：付款條款，折扣貿(mào)易術(shù)語,1.交代信息來源,,2.表明寫信目的,,3.提出具體要求,,4.強調(diào)該信息對公司的價值,,敬啟者： 　　本市Brother & Clark 公司告知我們，你們是全棉床單及枕套的主要出口商。請你寄下你方經(jīng)營的各種商品的詳情，包括尺寸、顏色及價格，以及所用的各種材料的樣品。 　　我們

38、是紡織品的大貿(mào)易商，相信價格適中的上述商品在本地區(qū)有良好的市場。 請在答復時說明你方付款條款以及單項商品的購買量不少于1000打所能給予的折扣。所報價格需包括到利物浦的保險及運費。 United Textiles Limited 經(jīng) 理,Specimen Letters,Sample 7,Dear Sirs,      We are very pleased to receive your

39、 enquiry of 20th August and enclose our illustrated catalogue and price list giving you the details asked for. Also by separate post we are sending you some samples and feel confident that when you have examined them you

40、 will agree that the goods are both excellent in quality and reasonable in price. On regular purchase of not less than 200 dozen of individual item we would allow you a discount of 2%. Payment is to be made by irr

41、evocable L/C at sight. Because of their softness and durability, our cotton bed-sheets and pillowcases are rapidly becoming popular and after studying our prices you will learn that we are finding it difficult to

42、meet the demand. We invite your attention to our other products such as table-cloth and table napkins, and look forward to receiving your first order.Yours sincerely,,1.感謝對方來信詢盤,,2.滿足對方需求,,3.展示公司情況,,4.表明愿意提供進一步服務,

43、,敬啟者：收到你方8月20日詢價殊為欣慰。今附上你所要求的具體詳細內(nèi)容的附圖目錄及價格單。另郵寄上一些樣品，我們相信在你細查這些樣品后，你將會同意，這些貨物是價廉物美的。 對于定期購買單項商品數(shù)量不少于200打，我們可給予2% 的折扣。用不可撤消的即期信用證付款。 　　由于品質(zhì)柔軟而耐用，我們的全棉床單及枕套很快成了暢銷商品。你們在研究了我方價格之后，對我們?yōu)槭裁瓷蹼y滿足需求這一事實你方就不難知道了。但你方如能在本月底前向我們訂貨

44、，我們將保證迅速發(fā)貨。 　　同時我們也請你注意我們的其他產(chǎn)品，如臺布及臺巾，其詳細情況也可以從目錄上找到。等候你方首次定單。 ……啟,Specimen Letters,Sample 8,Dear Sirs,      Thank you for your letter of June 10. We note with pleasure that you intend to develop

45、 business with us in the captioned goods.     We have gone through your catalogue and find that Cotton Table-Cloths Art No.510 and No. 514 are of interest to us. We shall be pleased if your quotation

46、 also indicate the quantities of the various sizes that you can supply for prompt delivery. If your prices are reasonable and quantity satisfactory, we shall consider placing substantial orders.     

47、; We have handled Table-Cloths for more than thirty years and have good connections all over this country. We have also some associated firms in the neighboring countries, where we can find a ready market for your produc

48、ts as well.      We trust you will give this enquiry your immediate attention and let us have your reply at early date.Yours sincerely,...,Table-Cloths,敬啟者： 　　事由： 臺布 　　你6月10日來信收到，謝謝。欣悉你方擬與我

49、公司對上述商品發(fā)展業(yè)務關(guān)系。 　　經(jīng)仔細研究你們的商品目錄，我們對510及514兩種貨號的臺布較有興趣。請用英鎊報最優(yōu)惠CIF拉哥斯價，包括給我們5%的傭金，并請說明能供即期裝運各種尺寸的臺布數(shù)量。如價格公道，數(shù)量令人滿意，將考慮大量訂購。 　　我號經(jīng)營臺布已有30多年，在全國各地都有可靠的業(yè)務關(guān)系。在鄰國也有聯(lián)號，你們的產(chǎn)品在那里同樣會有銷路。 　　相信你方定會迅速辦理我們的詢購事宜，并予早日見復。 ..... 啟 2000

50、年6月28日,Messrs. Arthur Grey & Son,19 Cheapside,London, E.C.2Dear Sirs,We have obtained your name and address from China Council for Promotion of International Trade and learned that you are one of the leading expo

51、rters of Automatic Dishwasher in your district.We are now interested in 100 sets of the said article and should be pleased if you would let us know whether you can supply us with the quantity and quality we desire. Plea

52、se quote us your best price on CIF Guangzhou basis. When offering, please state clearly terms of payment, time of delivery, packing conditions together with illustrated catalogue for our consideration.We are looking for

53、ward to your early reply.Yours faithfully,,練 習,Page 59 III,,Letters conveys two things:交易——Business—— strict demands交情——Friendship——sincere attitudes,詢問價格,我方獲知你方是…生產(chǎn)商，請問你方是否能提供…We understand that you are manufacturer

54、s of…, and should like to know whether you can supply…請惠寄樣品并報你方…的最低價。Please send us samples and quote us your lowest prices for…我方想買各式各樣的…，請寄你方最新商品目錄表一份及詳細的價格和支付條款。We are interested in various…, and we are pleased if

55、 you could send us a copy of your latest catalogue with details of your prices and terms of payment.,索要樣品，交貨期,1.我方想買在你方2號目錄表上所列的男士襯衫。請報你方最低價，最低折扣以及交貨期。We are in the market for the men shirts illustrated in your catalogu

56、e No. 2. Please quote us your lowest price with the best discount and the date of delivery.2. 請報下各種商品的大連到岸價，包括我方百分之二的傭金。Please quote your lowest price CIF Dalian for each of the following items, including our 2% commis

57、sion.,表達合作,如你方課提供所需型號及質(zhì)量的貨物，我們將定期向你方大量訂購。If you can supply goods of the type and quality required, we may place regular orders for large quantities.,練習1：詢盤信,敬啟者：從《中國貿(mào)易指南》中看到貴公司的廣告，請貴公司盡快惠寄中國玩具最新價格單和帶有圖片的商品目錄，以及最優(yōu)惠的報價為盼

58、。同時，我司也渴望了解貴司最優(yōu)惠的交易條件和有關(guān)的資信情況。我司業(yè)務往來銀行是倫敦股份有限銀行。盼早日回復為感。敬上,Exercise of Inquiry,Dear Sirs,Seeing your advertisement in the China Trade Directory, we ask you kindly to send us your latest price list of Chinese toys as

59、soon as possible, with the lowest quotations, together with an illustrated catalogue.We shall be pleased to have you inform us of your best terms and conditions, and also your references. Ours are the London Bank, Ltd.,

60、 London.Looking forward to receiving your immediate reply.Yours very truly,練習2：詢問竹地板價格,敬啟者：我們有意從生產(chǎn)竹地板的主要廠商那里以最具競爭力的價格購買竹地板，因此我們決定與你們聯(lián)系。如蒙寄贈你們目前正在生產(chǎn)的各種竹地板的詳細資料和價目單以及大量訂購的貿(mào)易條件，我們將不勝感激。在仔細閱讀了你們的產(chǎn)品目錄后，我們將立刻與你們聯(lián)系安排去貴公司參觀

61、事宜，以便檢驗竹地板，選擇我們需要的產(chǎn)品。敬上,,Dear Sirs,As we are interested in buying bamboo floor from the principal manufacturers at the most competitive prices, we have decided to approach you.We should be obliged if you would send us

62、 details of the various types of bamboo floors that you have in production at the moment, together with price list and terms of bulk buying.As soon as we have examined your catalogues, we shall contact you to arrange a

63、visit to your company in order to inspect the bamboo floor, choose what we require and discuss terms.Your faithfully,竹地板商的回信,敬啟者：謝謝你們5月15日來函詢問我們竹地板的品種，并要求我們就大量訂貨提出貿(mào)易條件。我們已經(jīng)另郵寄出所有款式的選樣。在此附上價目單，以及大批量訂貨的貿(mào)易條件詳情。我們期待著你們的答

64、復和來訪。敬上,Dear sirs,Thank you for you letter of 15th, May, enquiring about our range of bamboo floors and requesting terms of bulk buying.We have sent by separate post a comprehensive selection of patterns. We enclose o